Trying to decide on a first-time hair service? We created this FAQ to answer all your questions!
If you are unsure on which service is fit for you, checkout the questions and answers below.
Frequently Asked Questions
Where are you located?
We are located at 366 East Graves Ave Suite C ,Orange City, FL 32763
Where can I view your work?
You can view the majority of our work on Instagram @faithincurls, on our Facebook page @FaithInCurls, or in the gallery tab on the website at www.faithincurls.com.
What is your availability?
You can view Jarely's availability on the online scheduler under the Book Online tab.
How do I book an appointment?
Appointments can only be booked online at www.faithincurls.com. Sometimes, we get openings, but they are first come first served. We only accept booking requests two months at a time!
What can I expect from an appointment?
You can expect to be changed forever (in a great way)!
How do I prepare my hair for the appointment?
After your appointment is booked, you will receive an email confirmation regarding your acceptance.
How often do I need to come back after my first appointment?
On average, we recommend trimming every 4-6 months.
I'm trying to book online for a service but it isn't allowing me to, even though it says that there's a slot available?
The scheduler allows booking depending on how long the service will be. For instance, if theres's a 1 hour slot for Saturday and a 3c-4b client is trying to book it, it will not work because that kind of service takes 1.5 hours.
Can I come in for a consultation first?
Yes, our consultations are 10 min.
I don't know what my curl type is?
Please click in the Identify Your Curl Type on the website to help you identify your curl type.
I don't know what to book for?
The most popular service we perform is the Curly Haircut service according to your curl type.
How long are the services?
The breakdown for the service times are under the service descriptions on the website. They are accurate, as long as you come with your hair properly prepared (see instructions above on how to prepare your hair for the appointment).
If I just want a trim, is that the same as a haircut?
Yes, it is the same. The same personalized cutting technique is used for a haircut and trim. First-time clients must do the full curly haircut service.
I don't know if I need a big chop or a curly haircut?
The big chop service is for those who intend to cut off all damage leaving your hair above the ears.
Do you do any other styles besides a wash-and-go?
No, we only do wash-and-go's. We do not do twist outs, braid outs, "protective" styles, braids, blowouts, or flat ironing.
Are the curly haircuts transferable to straight hair?
No, the cuts are not transferable. If you straighten your hair unfortunately, you cannot qualify to get your hair serviced at Faith In Curls.
Do you repair damaged curly hair?
No, we do not repair heat damaged, color damaged, or chemically damaged hair. If you have damage, you will need to transition first.
Do you do chemical services to make hair straight or curly?
No, we do not do perms, relaxers, keratins, brazilian blowouts or flat ironing.
How young do you take clients?
We do service curly kids. You must be pre-qualified first and we will book you personally. We will give you pricing via email as well.
Do you offer color services?
No, we no longer offer color services.
I am unsure if I should big chop or transition?
We highly suggest researching on Youtube "things to know before you big chop" or "how to transition to naturally curly".
I want to bring in my counsins/friends' mom's sister with me to get their hair done too?
You must inquire at time of booking if there is sufficient time for others.
Why do you need my card on file?
Your card is required to secure your appointment. You will receive text and email reminders of your upcoming appointment, and you must confirm through the email 3 days prior to your appointment.
What makes Jarely different from other stylists?
First, we are ALL curly girls, so we understand the many struggles, frustrations, and anxiety faced when putting our precious curls into the hands of a person with scissors!
I still have questions about my hair that I need you to see?
Book online for a consulation so that you can come in and ask any questions you have. This service doesnt include the full hair service.
Do I qualify for your services?
If your hair is in a compromised state then you may not qualify for our services. Please checkout the POLICIES tab first to read over our pre-qualifications. If your hair is in a questionable state then please email us first at email@example.com with photos of your hair so that you dont waste your time booking an appointment.
Do you offer online consulations for those out of state?
Yes! Please email us at firstname.lastname@example.org
I've been trying to book an appointment but it's all greyed out, is this accurate?
Yes, right now Jarely is opening up appointments almost weekly due to unforseen circumstances in her family. There may be wait times as the calendar continues to roll out every 60 days from current date. But dont fret! We get openings all the time. Keep an eye out, and we are positive you will find a spot open just for you.
Is there a waiting list or could you contact me when an apointment becomes available?
At this time the studio's time is in high demand and we cannot physically keep up with requests for each person who wants to get in on the books. We understand how frustrating this can be as we are sure you need a haircut asap! But please know we've made it very easy for you to see our live calendar at the touch of your fingertips located in our Salon Services page.
How long will I be at the salon?
60-90 min for full service, 15 min for dry cut service, and 45-60 min for wash n styling only.
Do you work past 4pm on the weekdays?
No. Sometimes you may find a later appointment depending on the season of year.
Do you work weekends?
Do you have any appointments for the summer of 2020?
No, Jarely will only be working one day a week during some weeks in the summer and traveling for work. She may be back to work in August~Lord willing.
Does anyone else work at the salon?
Yes! Jarely has a curl partner who works alongside but independently at Faith in Curls. Destinie offers her own style so please be sure to checkout her portfolio at https://www.instagram.com/destinies_curls/ and contact her via her website https://glossgenius.com/p/destinies_curls/portfolio